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CustomerIQ

CustomerIQ + Lightspeed Voice

Business phone system designed for insurance agencies and small businesses. Connect with CustomerIQ to automate data entry, sync all communications, and unlock AI-powered revenue intelligence.

What gets synced

Call recordings
Call meta data
Contact information
Account information

The problem

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Phone calls are your primary client touchpoint but rarely documented.

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Manual call logging is tedious and often skipped.

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No insight into call volume, duration, or outcomes.

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Compliance and E&O risks from undocumented conversations.

Three ways we capture every conversation.

*there are many more, but we thought we'd ease you into it.

Never Miss a Call

Automatic Capture

Every inbound and outbound call captured, transcribed, and logged automatically.

Instant Notes

Smart Summaries

AI generates call summaries with action items and follow-up recommendations.

Connected Systems

Full Integration

Call data flows directly to your AMS and CRM. No manual entry required.

Powerful features for Lightspeed Voice users

Everything you need to automate your workflow and gain actionable insights.

Seamless Call Capture

Every inbound and outbound call automatically captured and logged.

Call Transcription

AI transcribes calls with speaker identification and key point extraction.

Performance Analytics

Track call volume, duration, and outcomes across your team.

CRM/AMS Integration

Call data flows directly to your connected management systems.

Easy setup

Get started in minutes

Connect Lightspeed Voice to CustomerIQ in three simple steps.

1

Connect Lightspeed

Authorize CustomerIQ to access your Lightspeed Voice account.

2

Map destinations

Configure where call data should be logged in your systems.

3

Activate sync

Enable real-time call capture and transcription.

Why teams love CustomerIQ + Lightspeed Voice

Stop wasting time on manual data entry. Let CustomerIQ handle the busywork while you focus on what matters most - your clients.

  • Save 2+ hours per day on data entry
  • Never miss a follow-up or important detail
  • Get AI insights on client health and risks
  • Improve team response times by 40%
  • Complete audit trail of all communications
  • Seamless setup in minutes

Ready to connect Lightspeed Voice?

See how CustomerIQ can transform your workflow with a personalized demo.