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CustomerIQ

CustomerIQ + AMS360

Vertafore's agency management system designed for independent insurance agencies. Connect with CustomerIQ to automate data entry, sync all communications, and unlock AI-powered revenue intelligence.

What gets synced

All emails synced automatically
Call logs and transcripts
Meetings and appointments
Notes and documents
Activities auto-logged
Revenue intelligence insights

The problem

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Every email, call, and meeting should be logged in AMS360.

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Manual entry takes 1-2 hours per day.

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Missed documentation creates E&O liability.

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No visibility into pipeline or service activity.

Three ways we protect your agency and save you time.

*there are many more, but we thought we'd ease you into it.

E&O Defense

Complete Activity Trail

Every email, call, and meeting automatically logged to the right policy. Never miss documentation again.

Time Savings

Zero Manual Entry

Stop spending hours on AMS data entry. CustomerIQ handles it automatically in AMS360.

Pipeline Visibility

Revenue Intelligence

Real-time reporting on producer pipeline status and service ticket activity across your agency.

Powerful features for AMS360 users

Everything you need to automate your workflow and gain actionable insights.

All Communications Synced

Every email, call, and meeting automatically synced between CustomerIQ and AMS360.

Activities Auto-Logged

Stop manual data entry. CustomerIQ automatically logs all activities to the right client records.

Suspense Tracked & Cleared

Suspenses automatically created, tracked, and cleared based on email content and client interactions.

Email Attachments & Files

Email attachments and files automatically captured and linked to client records.

Revenue Intelligence

Understand your sales pipeline health and service ticket status with AI-powered insights.

Easy setup

Get started in minutes

Connect AMS360 to CustomerIQ in three simple steps.

1

Connect your accounts

Securely link your AMS360 instance and email accounts to CustomerIQ in minutes.

2

Configure sync settings

Choose which activities to sync, set up custom categories, and define automation rules.

3

Start automating

CustomerIQ immediately begins syncing data, logging activities, and providing insights.

Why teams love CustomerIQ + AMS360

Stop wasting time on manual data entry. Let CustomerIQ handle the busywork while you focus on what matters most - your clients.

  • Save 2+ hours per day on data entry
  • Never miss a follow-up or important detail
  • Get AI insights on client health and risks
  • Improve team response times by 40%
  • Complete audit trail of all communications
  • Seamless setup in minutes

Ready to connect AMS360?

See how CustomerIQ can transform your workflow with a personalized demo.